$ Let’s focus on the human aspects of running infrastructure

What's wrong?

Here’s what we think. Ops aren’t immutable, they’re not available 99.99% nor 24/7 they’re not machines.

A superhero culture exists and unreasonable expectations are placed on Ops. We want to change that for the better. We want to highlight the importance of the teams running systems, not just the systems themselves.

Want to know more on the issue?

How to change?

The goal of HumanOps is to improve and maintain the good health of your team: easing communication reducing fatigue and reducing stress

What’s the point of all this? It’s not about highlighting issues for attention or appreciation. It’s about health. The health of your infrastructure is not just about hardware, software, automations and uptime - it also includes the health and wellbeing of your team.

Want more details?

Who's with us?

Here's a few individuals and companies involved.

and more …

What can we do?

We can shape it together through talks and collaboration.


Thu May 19, 2016
The Financial Times

Join HumanOps London

San Francisco

Wed Oct 19, 2016
Nylas HQ

Join and RSVP


Wed Oct 5, 2016
Pixel Building

Join and RSVP


to shape it.

GitHub repo

HumanOps mantra (so far)

HumanOps reading

A selection of articles discussing the issues at play and how to address them.

We are people, not machines.

Worker, Interrupted:
The Cost of Task Switching

7 Ways Sleep Affects Your Work

Principles of Calm Technology

How and why we use
DevOps checklists

DevOps On-Call:
How we Handle our Schedules

Have a suggestion?

Get in touch

Get in touch to help us make Ops human.